No. A doctors referral is only required if your injury is related to a motor vehicle accident or a workers compensation claim.
This will depend on your private health insurance policy, although most policies that include “ancillary” or “extras cover” will provide a rebate for physiotherapy services. You may also be covered for physiotherapy classes including Pilates and hydrotherapy. The level of cover will vary depending on your health fund and policy details. Check with your private health insurance provider to see if you are covered.
Our clinic has a Hicaps terminal which enables you to swipe your health fund card and receive an immediate rebate on the spot. You then simply pay the balance of your account and the transaction is complete in one easy step.
Traditionally physiotherapy is not covered under Medicare, however the new “Enhanced Primary Care” (EPC) scheme may enable you up to 5 physiotherapy treatments per year. A doctors referral and relevant EPC documentation is required. Talk to your GP to see if you qualify for the EPC scheme.
Appointments will vary in time depending on your history and the type of injury, however an average appointment is a minimum of 30 minutes duration.
Generally some loose fitting clothing that will enable the physiotherapist to view the injured area is ideal. The session may involve removing an article of clothing to enable an accurate assessment and treatment of your injury. If you are uncomfortable with this, a male or female physiotherapist may be requested when making your appointment.
No. Your physiotherapist will assess the injured area and advise you whether an x-ray or other diagnostic investigation (e.g. CT scan, ultrasound etc) is required.
Yes. Please phone the clinic 24 hours prior to your appointment if you are unable to attend to avoid a late cancellation fee.